Frequently Asked Questions
How do I place an order?
Browse our catalog, add items to your cart, and checkout using MoMo or Orange Money. It’s that simple. You’ll receive a confirmation SMS/email immediately.
What payment methods do you accept?
We accept MTN Mobile Money, Orange Money, and card payments via Campay – the most secure and convenient options in Cameroon.
How long does delivery take?
Delivery within Yaoundé and Douala typically takes 24‑48 hours. For other cities, please allow 3‑5 business days.
What is your return policy?
You may return defective or incorrect items within 7 days of delivery for a full refund or exchange. See our Returns & Warranty page for full details.
Do you offer warranty?
Yes! All products come with a 1‑year warranty against manufacturing defects. Contact us if you experience any issues.
How do I track my order?
After your order is confirmed, you'll receive a tracking link via SMS/email. You can also log into your account to view order status.
